Privacy, Shipping & Return Policies

1. Information We Collect

When you visit Yellow Pickle, create a customer account, or place an order, we collect personal details necessary to fulfill your purchases and ensure smooth communication:

• Full Name and contact details (email address and phone number).
• Shipping and billing addresses for door-to-door delivery.
• Order purchase history, selected sizing, and tailored preferences.
• Technical device identifiers (IP address, browser type) to ensure session security.

2. Payment Security & PCI-DSS Compliance

Your payment safety is paramount. We do not store or process sensitive credit card, debit card, or CVV details on our servers. All digital payments are handled through PCI-DSS Level 1 certified payment gateways with 256-bit bank-grade SSL encryption.

3. Non-Disclosure & Strict Confidentiality

We have a strict zero-spam policy. Your personal information will never be sold, leased, or rented to commercial third-party advertisers. Information is shared strictly with operational fulfillment partners (e.g., licensed courier logistics services) to deliver your parcel.

4. Cookies & Session Preferences

We use lightweight cookies to preserve your cart items, wishlisted products, and login credentials across visits. You can manage or disable cookies via your browser settings at any time without impacting basic browsing.

1. Pan-India Delivery & Logistics Network

Yellow Pickle ships to thousands of PIN codes across India in partnership with leading insured courier services, including BlueDart, Delhivery, DTDC, and Speed Post.

2. Shipping Charges & Free Shipping

We are pleased to offer complimentary Pan-India shipping on all standard orders. Any express delivery charges or Cash on Delivery handling fees (if applicable) are clearly shown during checkout prior to final payment.

3. Order Tracking & Real-Time Alerts

As soon as your package leaves our Kolkata studio, you will receive an automatic tracking notification via SMS, WhatsApp, and email. You can also view step-by-step progress at any time under your My Account or Orders page.

4. Packaging & Inspection

All clothing and accessories are inspected by our quality team and packed in tamper-proof, weather-resistant outer bags. In the improbable event that the outer packaging appears damaged upon arrival, please take a photo and refuse handover, or contact us immediately.

1. 7-Day Hassle-Free Returns & Size Exchanges

We take pride in our silhouettes and tailoring. If a piece does not fit as you imagined, you may initiate a return or request a size exchange within 7 calendar days of receiving your delivery.

2. Eligibility Requirements

• Garments must be unworn, unwashed, and free of perfumes or marks.
• Original brand tags, barcode labels, and cloth dust bags must remain intact.
• Custom-altered pieces (made-to-measure) are non-returnable unless defective.

3. How to Initiate a Return or Exchange

Simply email yellowpickledesigns@gmail.com or message our WhatsApp team at +91 99583 16600 with your Order ID and the preferred exchange size.

Our logistics team will arrange a doorstep reverse pickup from your registered address within 24 to 48 hours.

4. Refund Timelines

Once the return reaches our studio and undergoes standard inspection, refunds are processed within 5 to 7 business days back to your original payment method (or via UPI/Bank transfer for Cash on Delivery orders).